Retail and e-commerce
Voice AI for retail and e-commerce
In production at Oxycell.
Oxycell
Aidan answers every inbound call and starts a group SMS with Tom for serious prospects.
81.6%Month-over-month revenue lift[1]
Use cases
Inbound sales qualification
How Oxycell uses Bland: qualify every call, group-SMS the founder for hot leads.
Order tracking
Real-time status and shipping updates from your e-commerce platform.
Returns and exchanges
Verify eligibility, generate labels, process refunds on the call.
Product inquiries
Availability, specs, store hours, and recommendations.
Payment processing
PCI DSS-compliant capture for sales and payment plans.
“Aidan is literally my best salesperson.”
Tom FeifferFounder, Oxycell
$1.5M/moRevenue at scale[1]
Retail and e-commerce compliance
PCI DSSSOC 2 Type II
Retail and e-commerce voice AI FAQ
Yes. Verify purchases, confirm eligibility, generate labels, process refunds on the call.
Oxycell does $1.5M a month on Bland with zero employees.
Yes. Bland scales to a million simultaneous calls.
Sources
Deploy voice AI for retail and e-commerce.
Talk to our team about deployment for your industry.