Feature
iMessage Support [Enterprise]
Bland now supports iMessage as a third messaging channel alongside voice and SMS. Reach customers from a branded contact with your company name and profile image instead of a random number, with all the iMessage features they already use every day. Read the full announcement: Bland iMessage: A branded contact in every customer's phone.
- Messages come from a branded contact with your company name and profile image, in iMessage's blue bubbles, with end-to-end encryption
- Send and receive high-resolution photos, videos, PDFs, spreadsheets, and other documents, plus tapbacks, text effects, Live Stickers, and voice memos. Delivery status, read receipts, and typing indicators give you richer analytics than SMS
- One agent powers every channel: iMessage agents share the same pathways, personas, and persona memory as your voice and SMS agents